FAQ

We ship all over the world! We ship for FREE via USPS 3-5 day (US). Shipping for INTL packages is available and added at checkout. For more information on your shipping options, please contact us. We are not responsible for ANY fees or taxes due in customs.
Based on the shipping option you select during checkout, your shipping time may vary, but we make every effort to get it to you as soon as possible. We generally ship each order within 2-3 business days of the order being placed.
Of course, we do! To see our international shipping options, you can visit, Shipping Policy TIP: When it comes to customs, each government approaches customs differently. Please check with your local government for any additional costs or fees that may be included with your order.
We make sure to use only highly trusted shipping carriers. We typically ship our orders through USPS and FEDex to make sure you receive your rings are safe and sound.
Our bands are standard sizes with the width ranging from 4mm-8mm. The Antler bands range in size 4mm,6mm and 8mm wide. Most Wood band are 6mm and 8mm wide. The Color Sleeve bands are 4mm and 8mm. Please refer to each listing for all of the size options.
Damascus steel acquires its wavy surface design by hammer-welding strips of steel and iron, followed by repeated heating and forging to create a beautiful, durable band. The ring is then acid finished, which can darken parts of the steel, as well as produce a raised texture to the surface. Each Damascus ring has a unique design, truly making it one-of-a-kind. No two rings are alike!
We do not offer engraving at this time.
Although we know you will LOVE your rings by pristine purchase, in the unlikely event that you do not, please ship your ring back for a full refund. The refund will be credited in the payment method used at checkout. Please ship the ALL of these items back with your return. RING, ACTIVITY BAND AND THE RING BOX. Please return your unworn and non damaged items within 7 days.
If you need to make any changes or updates to your order, please give us a call at 571-299-9673 or email us at support@pristinecustomrings.com and we will make sure your order is updated
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